Privacy Policy

Who We Are

Techwulfs operates as a specialized IT security company focused on penetration testing and vulnerability detection services. We're based in Texas and work with businesses across the United States to help them understand and improve their digital security posture.

This privacy policy explains how we collect, use, and protect your information when you visit our website, request our services, or communicate with us about your security needs. We believe in being straightforward about our data practices because trust forms the foundation of effective security partnerships.

Information We Collect

The information we gather falls into several categories, and we want to be clear about what we collect and why:

• Name, email address, and phone number when you reach out to us
• Company name, role, and business details relevant to security assessments
• Communication preferences and project requirements
• Billing information and payment details for service agreements

• Website usage data including pages visited and time spent
• IP address, browser type, and device information
• System information relevant to security testing when explicitly provided
• Network details and technical specifications for authorized assessments

How We Use Your Information

Your data helps us deliver better security services and maintain professional relationships. Here's specifically how we use what we collect:

• Conducting authorized security assessments and vulnerability testing
• Communicating about project progress, findings, and recommendations
• Preparing detailed security reports and documentation
• Scheduling follow-up assessments and ongoing security consultations
• Improving our testing methodologies and service quality
• Providing educational resources and security updates when requested

We don't use your information for marketing purposes beyond occasional security advisories that might be relevant to your business. If you've worked with us before, we might reach out about new security threats that could affect your industry, but only if we think it's genuinely useful.

Information Sharing and Disclosure

We take a conservative approach to sharing information. In most cases, your data stays within our team and is used solely for the security services you've requested.

• With specialized security tools and platforms necessary for testing (always under strict data protection agreements)
• When legally required by court orders or regulatory compliance
• With your explicit consent for specific business purposes
• In anonymized form for industry research or security trend analysis

We never sell your information to third parties or use it for purposes unrelated to cybersecurity services. If we ever need to share data for reasons not covered here, we'll ask for your permission first.

Data Security and Protection

Given our expertise in cybersecurity, we apply enterprise-level protection to all client information:

• End-to-end encryption for all data transmission and storage
• Multi-factor authentication on all systems accessing client data
• Regular security audits of our own systems and procedures
• Secure deletion protocols for data that's no longer needed
• Restricted access based on role and project requirements
• Continuous monitoring for unauthorized access attempts

Your Rights and Choices

You maintain control over your personal information throughout our business relationship. Here are the rights you have:

Most requests can be processed within 30 days. For complex requests or those requiring extensive data retrieval, we might need additional time and will keep you updated on our progress.

Data Retention

We keep information only as long as necessary for legitimate business purposes:

• Project-related communications: 3 years after project completion
• Security assessment data: Securely deleted within 90 days unless retention is requested
• Financial records: 7 years for tax and accounting purposes
• Marketing contacts: Until you opt out or request removal
• Website analytics: Anonymized after 24 months

Some information might be retained longer if required by law or necessary for ongoing security monitoring, but we'll always use the shortest retention period possible.

Cookies and Website Data

Our website uses minimal tracking to provide a better user experience:

These keep the website functioning properly and remember your preferences during your visit. They don't track you across other websites.

We use basic analytics to understand which content is most helpful to visitors. This information is anonymized and helps us improve our educational resources.

You can disable cookies through your browser settings, though this might affect some website functionality. We don't use advertising cookies or cross-site tracking.

Changes to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll:

• Post the updated policy on our website with a new effective date
• Send email notifications to active clients about significant changes
• Provide a summary of key changes for easy review
• Give you opportunity to opt out if new uses of data don't align with your preferences

Previous versions of this policy are available upon request if you need to reference historical data practices.